Information
At Wellspring Behavioral Health, we strive to make your experience accessible and welcoming. If you have any questions, we encourage you to reach out to contact us.
Billing + Insurance
Billing
Insurance
Services may be covered by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions:
- Do I have mental health insurance benefits?
- Does my plan reimburse for out of network providers
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover?
- What is the coverage amount per therapy session?
- Is approval required from my primary care physician?
Cancellation Policy
Late Cancellation and No Show Policy: Two (2) missed appointments or cancellations with less than 24 hours notice may result in termination of care in our clinic. Missed appointments and late cancellations are charged a fee of $100 per visit.
Unable to attend your scheduled visit: please call the office 24 hours in advance to cancel. If you are unable to reach us by phone please leave a message on our voicemail.
Payment
Cash, check and all major credit cards accepted for payment.
Questions or concerns?
Please reach out to us at (208) 938-2836 or you have the option of sending a message to email@wellspringbh.org
Frequently Asked Questions
Late Cancellation and No Show Policy: Two (2) missed appointments or cancellations with less than 24 hours notice may result in termination of care in our clinic. Missed appointments and late cancellations are charged a fee of $100 per visit.
Unable to attend your scheduled visit: please call the office 24 hours in advance to cancel. If you are unable to reach us by phone please leave a message on our voicemail.
New Patient Cancellation: If you are new patient and do not show or provide notice of cancellation for your first visit, we will not be able to reschedule you for future appointments.
Need a Refill: Please call your pharmacy, even if your bottle states there are no refills remaining.
Request a refill before you run out: Please call your pharmacy before you run out and allow 3 business days for your refill to be processed.
Medication Changes: Before a medication change can be approved you must have a visit with your provider. Medication changes can not be approved over the phone.
Switching pharmacies: call the pharmacy you want to begin using. Ask the new pharmacy to call the pharmacy you are leaving and request a transfer of your prescription information.
*Please call the office (not the pharmacy) to request a refill.
*Request a refill before you run out: Please call our office before you run out and allow 3 business days for your refill to be processed.
If you feel suicidal, or have any thoughts of harming yourself, go to the nearest emergency room where a qualified professional will assess you to determine whether or not you require admission to the hospital.
If you are worried someone close to you is not safe, take him or her to the nearest emergency room. If he or she refuses to go, then call 911 and ask for a “welfare check” from the police. The officers will come to interview the person to determine the seriousness of their condition and ensure their safety.
The vast majority of adverse events with medications are not dangerous and are short lived. Significant side effects include unfamiliar rash with a fever and/or blistering. If you’re feeling ill enough to have concerns about your safety, please go to the emergency room immediately!
If you are interested in booking an appointment with Wellspring Behavioral Health, please contact us and we will be in touch shortly!
We take an individualized path for everyone we work with. Learn more about our services and how we can help here.
At Wellsprings Behavioral Health, we work cooperatively to build strategies and treatment plans that suite you.